Processing & Shipping

Order Processing:
As a general rule, orders placed between January reopen date – September 30 will be processed as follows:

  • In-stock, HCC and Snark T’s: 1-3 business days.
  • In-stock, personalized items (comfort colors t-shirts, personalized HCC Baby): 1 week.

Holiday Shipping Schedule:

  • November 1 – November 30:
    In-stock, non- personalized items: up to 10 business days
    Personalized items: up to 15 business days
  • December 1- December 15: In-stock, non- personalized items: 5+ business days
    Personalized items: Orders placed before December 5 will be shipped by December 15.  Personalization not available after December 5.
  • Last Ship Date of 2017: December 15
    (all orders ship via priority mail, Christmas delivery is not guaranteed)

We really don’t want you to be disappointed so please read carefully:
If an item is no longer available, and you do not list a 2nd/3rd choice, your order will be delayed.  If possible we will contact you for an alternate choice, however, your order may be shipped without notification of items being sold out.

Shop Closing Schedule: So that we may enjoy the Holidays with our families, Hill Country Cotton will be closed from December 16, 2017 – January 2, 2018.  All orders received after 2:00 PM CT on December 15, will be processed when we reopen January 3.

As always, please contact us with any questions.  Any inquiries placed after December 15 will be returned when we reopen in January.

We always try to meet our estimated in-house processing times, however, processing times are approximate and not guaranteed.

Shipping: 
Hill Country Cottons ships within the US only and ships all packages via priority mail.  Insurance up to $50 is included at no additional charge.  If you choose to purchase additional insurance, please add it at checkout.  Once shipped, priority mail typically takes 2-3 business days to most areas (this will be higher during peak shipping times such as the Christmas Season).  Please note that this is shipping time only and does not include “in-house processing times”.

Please remember, Shipping and processing estimates are just that, estimates.